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Tibco releases BusinessFactor monitoring software

Tibco Software's new BusinessFactor operational performance monitoring software will be released this week and is based on technology from its Praja acquisition.

BusinessFactor 4.0 tracks business operations, events and trends. Aimed at managers, the software aggregates real-time data from other business applications and offers visual representations of the information, in forms such as maps, blueprints and charts.

Customers, traditionally large enterprises, include organisations in industries such as health care, manufacturing, retail, financial services, government and telecommunication, according to Tibco.

The latest version of BusinessFactor updates Praja's technology with features based on other software from Tibco's portfolio, said Scott Fingerhut, a senior product marketing manager at Tibco. New tools for collaboration, data aggregation and data-mapping have been added to BusinessFactor.

The software differs from traditional "business intelligence" applications in that its focus is on performance tracking, not analytics, Fingerhut said.

Sample uses include tracking call-centre indicators such as the volume and average duration of calls, or recording statistics on emergency-room patient traffic.

Business Factor 4.0 will be released this week in North America, Europe and Asia. Prices will start at about $300,000 (£190,395).


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