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Report shows e-business is stalled, not dead

Daniel Thomas
The majority of UK firms are still confident that e-business projects can deliver a return on investment, according to the annual CBI/KPMG Consulting e-business report, published this week.

Although the report, based on responses from 812 organisations, found that the economic slowdown has led businesses to pursue low-risk and measurable e-business projects, more ambitious plans have only been put on hold.

Digby Jones, director-general of the CBI, said this is when reality bites for e-business. "It is reassuring that plans to expand markets and create new commercial opportunities through e-business have only been put on hold. As investment capital becomes available firms will move swiftly to create new commercial advantage."

Despite the dotcom boom and bust, 90% of companies remain confident that e-business will eventually reduce costs by 10% or more.

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