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Categorisation products tackle content chaos

Documentum and Semio have introduced categorisation technologies designed to bring order to data in portal and content management systems.

According to a Delphi Consulting Group study, the ability to automatically categorise information is a top priority for corporate portal deployments.

"Users are looking for as much of an automated approach as possible both in building the taxonomy and when submitting text to automatically tag it and determine where in the corporate knowledge base it belongs," Carl Frappaolo, the company's executive vice-president and co-founder, said.

"For most organisations today the volume of information is vast enough that it's difficult to even begin to know what you are looking for without some order brought to it," he added.

To that end, Documentum CIS (Content Intelligence Services) are designed to automate the organisation and index content that resides in multiple, disparate systems. CIS, which is an extension to Documentum's content management platform, comprises automatic tagging, categorisation, content linking, and pre-defined taxonomies.

"CIS adds rich metadata to content, enabling an easier means of finding unstructured content and promoting content reuse across multiple initiatives," said Whitney Tidmarsh, vice-president of product marketing at Documentum. "Enterprises are really having a tough time finding, navigating content and offering a relevant search."

The integrated offering can save enterprises from having to manually categorise and tag unstructured content or piece together products from multiple vendors, Tidmarsh said.

Documentum has licensed and integrated standard taxonomies from Semio for use in CIS.

Meanwhile Semio has rolled out Version 5.0 of its SemioTagger indexing and categorisation engine, which is used to organise unstructured data in e-mail, Web pages and databases.

Version 5.0 features improved scalability provided by new distributed and parallel processing capabilities. Document processing volume can be scaled to millions of documents without the need for recategorising or reconfiguring the software, according to Semio officials in San Mateo, California.

The boosted scalability does not diminish the product's granularity in extracting concepts, according to Josh Mugele, director of product marketing at Semio.

"[SemioTagger 5.0] can handle broad category structures but also go deep in each area to a very granular and specific level," he said.

SemioTagger 5.0 also includes a graphical workbench that allows users to fine-tune taxonomies to meet the needs of an individual, a department, or an enterprise business process.

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