MainControl adds touch of Magicto IT asset management

MainControl and Magic Solutions have joined forces to create an enterprise service offering that features full IT asset lifestyle...

MainControl and Magic Solutions have joined forces to create an enterprise service offering that features full IT asset lifestyle management and a consolidated desk platform.

The two-phase integration melds MainControl's MC/Empower asset management product with Magic's Enterprise Service Desk as an add-on feature to both products by this summer, said Hector Navarez, the vice-president of marketing of MainControl.

The integrated technology targets busy, cash-strapped helpdesks.

"Most service level agreements are tied to payment dollars," said Navarez. "That's a hard dollar amount associated with missing SLAs."

Analysts believe the combined offering - which will compete with market leader Peregrine Systems - should be enough to give customers an alternative option for their IT asset management needs.


The company is a division of Network Associates.

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