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The largest SAP-managed application service contract in local government will help the council streamline its working processes to meet e-government and Best Value agendas.
Based on ITNET Business Direct, the company's managed application service, the pay-per-user deal is initially for 1,428 users over 11 years and is part of the fully managed application service scheduled to go live in September 2002.
ITNET will phase in SAP financials, human resources, payroll, Internet recruitment, e-procurement and business intelligence over two years. The company will be responsible for all ongoing support, maintenance and upgrades.
"We are incredibly delighted to win the contract, which makes us local government's largest SAP services supplier," said an ITNET spokesman.
Oxfordshire believes ITNET's fully integrated systems will provide better services for citizens, and quicker and more accurate information for its operations.
Chris Gray, treasurer of Oxfordshire County Council, said: "Oxfordshire selected ITNET, not only for its expertise in SAP services and local government, but also for its overall ability to enable the council to meet the outcomes demanded by Best Value and e-government. This could not be achieved without changes to our ICT systems and our operational practices."