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Shell is in the process of consolidating all of its IT activity into three central hubs, dubbed MegaCentres, located in Kuala Lumpur, The Hague and Houston, Texas. These will operate as global hosting centres for the company.
BMC will provide systems management and automation software in a five-year deal. IBM will provide all the hardware.
"Shell was using our products in many locations around the world, but this consolidation effort enables them to standardise on our product," said Steve Lesem, BMC's vice-president of sales.
Lesem, lead negotiator of the contract, would not give an exact value for the contract but said it was a seven-figure sum.
The contract took four to five months of "aggressive" negotiation, said Lesem. The result is a new delivery method that emphasises return on investment and cost savings.
Shell has a distributed infrastructure and the largest SAP deployment in the world. BMC's Patrol systems management suite will be a centrepiece of the deployment.
"We have established very aggressive total cost of ownership targets for our MegaCentre project and had to secure a strategic partner that not only understood our technology requirement, but more importantly, our worldwide business requirements," said Alan Matula, general manager of IT projects and solutions at Shell.