TechTarget

Unified message service ends multti-account chaos

This week, Computer Weekly launches the most complete messaging service available on the internet - and what's more it's free

This week, Computer Weekly launches the most complete messaging service available on the internet - and what's more it's free

Do you have too many contact numbers to fit on your business card? Is the task of juggling your free e-mail accounts...

scrambling your brain? Would it all be simpler if you could manage e-mail, phone, voicemail and fax facilities? And would it be brilliant if it was free?

This week Computer Weekly launches a free unified messaging service for readers. The service offers the most complete messaging service on the internet.

Users registered for the service can access all their voice messages, e-mail and faxes from one central inbox. The service includes advanced message management features. You can:

  • Listen to e-mails on the telephone and respond with a voice message that gets sent as a .wav attachment.

  • Listen to voicemail on your PC.

  • Manage your e-mails from a touch-tone or mobile phone.

  • Download faxes to any fax machine - or download them to your PC and print on demand.

  • Retrieve e-mail from other POP3 e-mail accounts, including non-internet e-mail programs such as Microsoft Outlook.

    The service includes powerful broadcast features that allow you to send voicemail, e-mail or fax - or all three - to mailing lists of colleagues and friends. And it's all accessed via the Web - from anywhere in the world.

    According to a recent survey, UK managers get an average of 190 messages a day with 42% saying they are interrupted every 10 minutes. And that's just at work.

    With many companies operating tight corporate e-mail policies, the use of free Web-based private e-mail accounts is booming. The Computer Weekly service offers a service as good as those provided by any ISP and it's free.

    The service is accessed via an 0870 number charged at national rates. For BT that is 8p a minute peak, 4p a minute after 6pm and just 2p a minute at week-ends. Mobile phone call tariffs vary according to the network.

    Simplifying things access all your e-mail, faxes and voicemail messages from a single service on the Web

    Paul Mason, Computer Weekly's deputy editor, was one of the first users of the new service. He said: "My work e-mail beeps with new messages at the rate of one a minute at some times of the day - and that's after I've filtered out all the junk mail and press releases.

    "On my private ISP account I get about 20 personal e-mails a day and up to 30 listserv messages from technology newsgroups. Added to that, like many people on the move, I've got a Hotmail account. When I found out my mobile phone provider was offering a basic Web voicemail message service I registered for that. Meanwhile, my ISP was offering a dedicated telephone number for a voicemail only service so I registered for that as well...

    "This service lets me keep all that but manage it from the Web, anywhere in the world. The touch-tone e-mail management is great because it means I can access crucial e-mails on the train - and I don't have to rely on laptops and remote access to my work server when reporting from abroad.

    "Basically," said Mason, "I'm sorted for e-mails and .wavs."

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