T-Mobile reassures corporate users after data cap backtrack


T-Mobile reassures corporate users after data cap backtrack

Jenny Williams

T-Mobile has confirmed corporate contracts will not be affected by changes to its data usage policy, a T-mobile spokesman told Computer Weekly.

Yesterday, T-Mobile announced plans to change its mobile phone internet policy for all its customers to restrict file downloads and limit customer data usage to 500MB a month.

Following regulatory pressure from Ofcom, T-Mobile was forced to review its new policy to apply to new and upgrading customers only.

"There will be no change to the data packages for existing customers for the duration of their contract and we apologise for any confusion caused. The revision to the Fair Use Policy is designed to ensure an improved quality of service for all mobile internet users," said Lysa Hardy, vice-president at T-Mobile UK in a statement today.

T-Mobile confirmed data usage on corporate contracts, either existing or new, will not change.

An Ofcom spokesperson previously outlined industry regulations in reaction to T-Mobile's announcement and said communications providers must provide customers with one month's notice of change.

Ofcom also reiterated customer entitlement to terminate contracts without penalty if the change is not acceptable to them.

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