Microsoft resellers are optimistic about new opportunities offered by the cloud-based Office 365 but are cautious about what it might do to their margins.
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Outsourcery CEO Piers Linny, who won the SME Hosted Solution of the year award at the Comms National Awards, said it allowed his firm to expand its scope of business.
"We have never been able to look at the client desktop before," he said. "Most of our clients are looking for an integrated, customised solution based on Sharepoint, Exchange and integration with Oracle and SAP or some other enterprise software. Now we can offer them Office either as a hosted option or with Microsoft Online."
Linny said Microsoft's pricing was "keen", but added revenue from apps was small compared to its money from hosting, integration, or other services.
BT Engage IT said it will release a range of packaged services to assist customers in the transition to Microsoft Office 365.
"We feel confident that our comprehensive range of services will provide organisations that subscribe to Office 365 with a proven approach to transition into the next generation of productivity," said BT Engage IT managing director Martin Balaam.