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BAYV sells electrical goods and furniture through a weekly repayment and credit facility. BT Redcare will connect BAYV coin-operated appliances in 100,000 homes to a GSM network-based SIM card. This allows remote measurement and reporting of information using a combination of SMS and GPRS to transmit telemetry data to and from the coin-operated appliances, allowing cash collection visits to be based on usage rather than estimates.
"BT's offering will help us to dramatically improve the efficiency of our field force and contribute to our efforts to reduce our carbon footprint, while improving service for our customers - part of our constant efforts to lead our sector in service, quality and value," said Graham Clarke, CEO of BAYV.
Remote diagnostics will enable faster repair and improved customer service through an automated audit trail of usage and cash recovery, said BT.
BT Redcare provides a range of security services including alarm monitoring, CCTV, machine monitoring as well as RFID and supply chain management.