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Draft of cloud industry code of practice open for consultation

Warwick Ashford

The Cloud Industry Forum (CIF) has released a draft code of practice for cloud service providers to obtain public feedback.

The CIF, a sub-group of FAST IiS, was set up late in 2009 to promote trust, security and transparency in the sector.

The group, which includes representatives of FAST IiS, Intellect, domain name organisations, web hosts and internet lawyers, believes that by the time the final version is released in September, it will be the first code of practice to standardise and certify cloud service providers.

"The point of the public consultation is to find out what people think will and will not work," said Andy Burton, chairman of CIF.

The consultation process will be open until the end of May and will be followed by a pilot in preparation for a 1 September launch, he told Computer Weekly.

"The code of practice will be a form of verified trust that a supplier will be able to offer to show that it is a viable business that operates within the context of best practice," he said.

The code is aimed at providing enough information about a supplier to enable businesses to make informed decisions, said Burton.

Cloud industry code of practice

 

Transparency

  • The registered business identity of a supplier
  • The location of supplier operations
  • Fiscal stability of a supplier

Capability

  • Adherence to best practice for service-level delivery
  • Available resources to deliver round-the-clock service
  • Ownership of datacentres used to provide a service

Accountability

  • How open a supplier is about dealing with service-level problems
  • Adherence to Advertising Standards Authority guidelines on online advertising

The code will provide assurances about where suppliers' operations are based, service delivery capability, adherence to data protection laws and fiscal stability.

But the code will not seek to tackle deeply technical issues involving data security and interoperability.

Businesses concerned about these and other technical issues should look to the standards being developed by the Object Management Group, said Burton.

"The code of practice is concerned with commercial operations and trust in terms of transparency, capability and accountability," he said.

This will enable the cloud to be successful by helping end-users make informed decisions about what suppliers are capable of delivering, said Burton.

Related Topics: Web software, VIEW ALL TOPICS

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