McDonald’s commits to outsourcing for 11 years

News

McDonald’s commits to outsourcing for 11 years

Karl Flinders

Fast-food giant McDonald's has committed another five years to its managed IT services agreement with Xerox-owned Affiliated Computer Services (ACS).

This extends the existing six-year deal to provide a wide range of services including desktop support and engineering, networking operations and engineering, desktop support and engineering and mainframe server support.

McDonald's CTO Chris Millington said sourcing is a core strategy for the IT department.

ACS specialises in managing paper-based work processes and providing BPO and information technology services for sectors that include telecommunications, retail and financial services, healthcare, education and transportation. It was acquired by Xerox for $8.7bn last year.


Email Alerts

Register now to receive ComputerWeekly.com IT-related news, guides and more, delivered to your inbox.
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
 

COMMENTS powered by Disqus  //  Commenting policy