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City Airport aims to cut costs by 10% with outsourcing deal

Rebecca Thomson

London City Airport has signed an outsourcing deal that it hopes will bring savings of 10%-a-year on its previous deal.

The airport is hoping the contract will support its planned growth - it is investing millions in a programme aimed at increasing capacity, and improving punctuality, services and security.

It says an overhaul of the technology infrastructure will help to improve performance, and has recently re-cabled the data network and improved disaster recovery time.

The desktop and data centre services contract with systems integrator SCC covers the support, maintenance and management of the PC infrastructure, data centre monitoring, an ISO 20000-1 certified service desk, and a move from Windows XP to Windows 7.

Jason Bamforth, London City Airport's ICT director, said: "When I joined London City just over a year ago, my immediate aim was to achieve performance improvement around the entire IT infrastructure, but particularly the back office."

Related Topics: IT outsourcing, VIEW ALL TOPICS

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