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Acer recalls overheating Aspire laptops

Acer is voluntarily recalling Aspire notebooks that contain a defective microphone cable which may overheat and cause the system to shut down.

The Taiwanese vendor said it had been made aware that the AS3410, AS3810T, AS3810TG, AS3810TZ and AS3810TZG models built before 15 September may be at risk of burnout.

"In the affected units the microphone cable may overheat when extreme pressure is applied repeatedly to the left palm rest. As a result, the unit case may become deformed and the system may malfunction," said Acer.

Consumers and SMEs can determine if their models are affected by entering a serial number of SNID on a section of its site.

Jeremy Davies, senior partner at analyst Context said Acer was right to be upfront about the issue.

"The key to these solving issues is how you respond to them, the quicker you do that the better," he told MicroScope.

A version of this story appeared on Microscope.


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