Acer is voluntarily recalling Aspire notebooks that contain a
defective microphone cable which may overheat and cause the system
to shut down.
The Taiwanese vendor said it had been made aware that the
AS3410, AS3810T, AS3810TG, AS3810TZ and AS3810TZG models built
before 15 September may be at risk of burnout.
"In the affected units the microphone cable may overheat when
extreme pressure is applied repeatedly to the left palm rest. As a
result, the unit case may become deformed and the system may
malfunction," said Acer.
Consumers and SMEs can determine if their models are affected by
entering a serial number of SNID on a
section of its site.
Jeremy Davies, senior partner at analyst Context said Acer was
right to be upfront about the issue.
"The key to these solving issues is how you respond to them, the
quicker you do that the better," he told MicroScope.
A version of this story appeared on
Microscope.