Online auctionwebsite eBayis closing a customer service centre in
Canada as part of a move to consolidate its North American
operations.
The centre in Vancouver will close before the end of September.
This will affect 700 workers but will have no impact on the
companies PayPal and Skype.
The company will increase the number of staff it has at other
centres around the world.
"We are working aggressively to deliver a better customer
experience for eBay buyers and sellers," said Chad O'Meara,
vice-president, customer service, eBay Marketplaces.
"While it is a difficult decision to close our Vancouver
facility, we believe that consolidating our North America customer
service operations will help accelerate our efforts to continually
exceed buyer and seller expectations."
According to the latest
BrandZ survey by Millward Brown Optimor eBay is the fifth most
valuable retail brand worth nearly $13bn which represented a 16%
increase compared to last years survey.