Morrisons has signed a £6m-plus contract with Zetes to
provide an automatic voice-based goods picking system in its
warhouses.
Morrisons' system is based on Zetes'
3iV voice software and more than 2,000 Vocollect Talkman voice
computers.
Once live, it will voice-enable thousands of Morrisons'
warehouse operators based at all the retailer's distribution
centres. They are currently working from a paper-based picking
system. An automatic voice system should increase picking
accuracy.
Implementation will be conducted in phases and is scheduled for
completion by 2010.
Zetes had successfully completed a three-month pilot project to
prove the business case of its voice system at
Morrisons' Corby Freezer Distribution Centre.
"Zetes' voice picking system met all our requirements and we are
looking forward to a speedy implementation", said Gary Barr, IT
director at Morrisons. "It was important to identify a supplier
able to deliver and support our solution to the highest
levels."