A total of 1900 staff in the UK and India will transfer
to UK IToutsourcing service provider Capita from insurer Axa as
part of a £500m deal.
Capita said these workers will have good opportunities as part
of the supplier's workforce.
Axa has handed over customer servicing, policy administration,
claims activity and IT support to a proportion of AXA Sun Life's
business and will pay Capita £500m over 15 years.
About 1,300 AXA staff in the UK will transfer under
TUPE regulations. The 600 staff at Axa's Indian operation will
be given the same rights as the UK staff.
"Although TUPE does not apply in India, these employees would
transfer in the spirit of the legislation, ensuring protection of
their existing terms and conditions," said Capita.
Paul Pindar, CEO of the Capita Group, said Axa staff
transferring to the supplier have good opportunities.
"AXA has stressed the importance of our track record in
effective customer service in selecting Capita as preferred bidder,
while cost savings are also an important aspect. For AXA employees
who may transfer, Capita has a thriving life and pensions business
including our work for the Children's Mutual, Resolution,
Prudential, Abbey Life, Zurich and Cooperative Financial Services,
and we believe that this deal offers positive opportunities for
many of them."