Even though access to email functionality has been
arguably the key driver in the uptake of mobile products and
services, what has not to date been addressed adequately, says
software firm Proofpoint, is the management of mobile access to
mail archives.
The supplier believes that it has seen a business opportunity in
addressing these issue, arguing that companies must be prepared to
manage the archiving demands of mobile users especially when
urgent issues arise such as time-sensitive e-discovery and
regulatory compliance issues that necessitate instant access to
email archives.
Explaining the rationale for the product’s launch, Andres Kohn
Proofpoint’s vice president of technology said, “Just recently,
Forrester Research reported that mobile workers will make up 73% of
the workforce by 2012. Many of these employees will access
corporate email while away from the office and companies must be
prepared to
manage archiving demands accordingly. [At critical times]
employees will need instant access to email archives in order to
meet those deadlines.”
Aiming to address these issues, the new Proofpoint Email
Archiving solution is designed to allow mobile employees to utilise
the archive search function directly from Microsoft Outlook Web
Access. This new feature makes it simple for IT managers and email
end users to locate important email messages and attachments while
away from the office, using any web-enabled device supported by
Outlook Web Access.
Proofpoint’s existing Outlook integration, which requires no
client-side software, is claimed to enhance a search experience.
The product is packaged with security in the form of an encryption
tool and users can search mailboxes for
historical email messages that have been securely archived and
reside in Proofpoint’s data centre through Outlook Web Access.
An optional service also allows for access to email messages
that have stubbed attachments, offering the ability to manage
mailbox sizes by removing large attachments from Exchange while
still keeping them accessible to Outlook Web Access users and thus
boosting mail server performance whilst on the road.
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