Specsavershas signed a framework
contract withFujitsu Siemens Computersto support
IT innew stores internationallyand refresh
legacy systems.
Optician retailer Specsavers said the deal would allow the
retailer to break into new markets quickly and efficiently.
Tim Daniels, stores implementation co-ordinator at Specsavers,
said: "When the opportunity arises in a new market, we have to move
quickly. This new agreement is essential for us to deliver on our
corporate growth targets."
Specsavers opened over 300 international stores in 2008. It
plans to expand from 1,000 stores to 2,000 worldwide by 2011.
The ready-made contract is designed to give Specsavers flexible
IT procurement. It can be used in different countries to support
its expansion plans.
Paul Woods, global account director at Fujitsu Siemens Computers
in charge of the Specsavers account, said: "Every principle for
contracting in each country is agreed up front, including preferred
rates. We can't guarantee a uniform price but we do have a target
price, target and critical SLAs. All we do in each country is work
out the legal side."
The contract gives Specsavers one point of contact at Fujitsu
Siemens Computers. "Specsavers can standardise on products and
support on a global basis, with global reporting and economies of
scale," said Paul Woods.
Mark Beard, IT project office manager at Specsavers, said: "The
lesson we have learned is that the contract is all about a
partnership with Fujitsu Siemens Computers. We do not try to screw
our suppliers. It is important Fujitsu Siemens Computers gets
enough value from Specsavers to allow it to invest its best people
with us."
One example of this partnership is iPortal, a UK procurement
site used by Specsavers stores to order IT products and services
directly from Fujitsu Siemens Computers.
The agreement will provide procurement, commissioning,
installation, management, support and eventually decommissioning
Specsavers' IT.
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