The
City of London Corporation has selected a new corporate-wide
records management and archiving system to provide staff with a
single source for data.
The Corporation has selected the Open Text
enterprise content management (ECM) platform to give 1,750
staff the single source for information.
Roger Marshall, IS director at the City of London Corporation,
said, "The Corporation is more than 800 years old and archiving our
growing number documents and records has been an issue we have been
trying to address for some time.
"In planning a major building refurbishment, which involved the
decanting of existing archives, we engaged a consultant to advise
us on how we should manage our archiving moving forward."
Marshall said he proposed the Corporation should not just
archive new documents, but also digitise them by implementing an
electronic document and records management system.
"We saw this as an opportunity not to just change the way we
archive documents, but also improve our business processes," said
Marshall.
Employees were spending an increasing amount of time accessing
and searching physical files in the archive, and a new solution was
required that could deliver both digital archiving as well as
corporate wide records management.
Following a two-year tendering process, the Open Text Livelink
ECM platform was selected. The system will be rolled out from this
month.
Marshall said, "We see Open Text as the answer to helping us
meet a common corporate standard in line with the government's
National Best Practice Scheme, and eventually leading to one single
source of truth, eliminating the duplication of both electronic and
physical files.
"Eventually we hope the solution will reduce the need for paper
based files and ultimately bring greater efficiencies, which will
reflect in the service we offer our residents."