Firms are failing to effectively
manage their e-mail through the poor management of their staff
and a lack of effective archiving.
Data archiving firm GFT inboxx surveyed 260 workplace e-mail
users and found the following:
• Over 75% of employees receive no guidance on the
archiving or retention of business e-mails
• Common compliance and legal guidelines are not being met more
than a third of workers have lost and never found important
electronic documents
• User habits are putting unnecessary strain on mail-servers and
storage capacity - 41% of workers leave files attached to e-mails
and just half have an enforced limit on the size of their
mailbox
• End-users find archiving complex and laborious and would
benefit from a unified approach to archiving
The results, said GFT, indicate that many corporate networks
lack structure and control in terms of e-mail use and the storage
of electronic documents.
This not only raises questions about the ability of businesses
to conform to specific compliance regulations, but also reveals the
unnecessary burden that staff are placing on mail servers and
storage capacity through the lack of a centralised e-mail policy,
GFT said.
"These results suggest organisations are still taking a lax
approach to the storage of information and the management of
e-mail," said Juergen Oberman, CEO of GFT inboxx.