Transport for London is pressing for £1m compensation from
supplier consortium Transys to cover its losses incurred
through
recent Oyster IT glitches.
A spokesman for Transport for London (TfL) said it is determined
to recoup the money from Transys, which manages
the swipe card travel system. The two main suppliers in the
Transys consortium are EDS and Cubic.
Nearly 50,000 passengers were overcharged on 12 July after an IT
error corrupted nearly 70,000 cards.
A
second failure took place on 25 July.
TfL Commissioner Peter Hendy told the TfL board on 30 July the
loss of revenue from the glitches was more than £1m.
The spokesman said: "He expressed his determination that Transys
should pay for this, rather than TfL or the ratepayer."
TfL is now in discussions with Transys and is looking at its
contract to see what provisions could allow TfL to recover the
money.
The company said in a statement: "The loss of revenue from both
incidents is more than £1m but TfL is determined that TranSys
should pay for these costs rather than TfL or Londoners."
TfL
terminated the contractafter the July board meeting. TfL said
the decision was a cost-cutting exercise and was not related to the
IT problems.