Recruitment agency
Career Moves Group
says it is saving £4,000 a week from outsourcing its IT support to
Oncore IT.
Jenny Pullini, group financial controller at Career Moves, said,
"Oncore IT has restored our faith in IT outsourcing by positively
impacting on our bottom line. Oncore IT works reliably to our
service level agreement and minimises our downtime, so that we can
concentrate on our core business activities."
The relationship between the specialist media recruitment agency
and Oncore IT started a year ago, when its newly appointed IT
manager Steve Mason was tasked with replacing its IT support
company.
Career Moves Group was experiencing two hours a week of downtime
due to issues such as rebooting, slow server speeds and file
corruptions associated with its legacy IT system, leading to a lack
of confidence in IT by the agency's management.
Mason said, "From the continuous monitoring of our network, to
the daily online backup and recovery, to the latest anti-spam and
anti-virus supplier change, every IT implementation recommended by
oncore IT is aimed at minimising the disruption of our IT
systems.
"The time saving difference between the old and the new
anti-spam service is that all the e-mails we should be receiving
are now coming through, and we only get a few e-mails in our
quarantine to check, taking one more IT headache away from the
business."
Business continuity at Career Moves has also been ensured with
the replacement of its legacy tape-based backup system with an
online data backup and recovery service provided by oncore IT.
Career Moves clients include the BBC, ITV, Channel 4 and various
Sky channels.
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