Nationwide Building Societyhas signed
a £160m contract with BT to manage its consolidated networked IT
services.
Under the seven-year outsourcing deal, Nationwide will transfer
all voice and data networking infrastructure, third party network
contracts and "in-scope" staff to BT.
As part of the contract, BT will deliver a service
transformation programme under which it will eventually bring
Nationwide's multiple networks onto its new IP-based 21CN Global
network, which will support both voice and data services on a
single converged platform.
BT is still building its nationwide £10bn 21st Century
Network.
BT will also deliver enhanced remote access facilities to
Nationwide's non-office based employees.
A new delivery model will see BT provide Nationwide cost
predictability based on industry best practice and a framework of
service level agreements (SLAs) at a reduced overall total cost of
ownership.
Traditionally, Nationwide has developed and managed its IT
operations in-house and has procured point solutions from external
suppliers where necessary.
This agreement marks a shift towards a preference for a
multi-sourcing model for IT services that can provide Nationwide
with a reduced overall service cost and with improved service
flexibility.
Peter Stafford, head of IT infrastructure at Nationwide, said,
"Nationwide's growth in recent years has meant that our IT
infrastructure has also had to evolve at an exponential rate to
keep up with demand, and we must now seek the most efficient and
scalable infrastructure service possible to support this.
"Having worked with BT for a number of years, we are very
confident in the team's ability to fulfil our requirements."
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