Rail truck firm Bombardier Transportation has renewed
its IT outsourcing contract with CSC in a £600m deal.
The new seven-year deal is an extension and expansion of
services that began under an original seven-year deal in 2002. That
deal was worth about £350m.
Under the new agreement, CSC will continue to provide Bombardier
Transportation with a full range of infrastructure outsourcing
services.
These include desktop, service desk, network and application
management services for more than 20,000 users at sites across 33
countries around the world.
In addition, CSC will now provide overall integration for
service ticket tracking and reporting, which will enable end-to-end
service management across Bombardier's IT environment.
"This renewed agreement with CSC will ensure that our employees
have quality IT services and support, 24 hours a day, 365 days a
year from anywhere in the world," said André Navarri, president of
Bombardier Transportation.
