A Nortel and IDC
survey on modern communications
and hyper connectivity has found that a ‘culture of
connectivity' is forcing enterprises to change substantially the
way they do business.
The survey found that people are being overloaded by
constant communications at work and that hey are spending
increasing amounts of personal time sending business messages,
including text, email and IM.
Over 60% of workers send business messages while on holiday; 40%
send business messages from bed; over 30% messages from restaurants
and even a small percentage that send them from Church. In
addition, nearly two thirds use mobile phones and laptop
respectively for both business and personal use.
Yet despite, or maybe because of, these findings, only 35% of
respondents felt having all these communication tools helped them,
whilst 21% actually thought they make their lives more
difficult.
Nortel and IDC regard this as a clear call to action for
businesses to have a strong communications strategy in place with a
clear training programme to help staff to deal with communication
overload.