TheCountryside Council for
Walesis improving its records and document
management with Trim Context electronic document and records
management (EDRM) software.
Used by 500 users across 15 offices and many smaller locations
throughout Wales, the system has been deployed to provide a
structured records management system.
The initiative was triggered by the rapid rate of growth of
information within the organisation, which was making it
increasingly difficult to find and share important documents and
files in a timely manner.
The system, from Tower Software, provides employees with an
easy-to-use search interface and enables more collaborative
working.
Jan Bennett, head of the knowledge management group at the
Countryside Council for Wales, said, "All the functionality was
already there, we just needed to personalise the system. We got the
system up and running and the first users trained within two
months, and we are now rolling it out department by
department."
The Countryside Council for Wales expects to have 10,000
documents in its EDRM system by June.
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