Airport transfer serviceeasyBus
is revamping its websiteto help travellers
plantransfers around London
airports.
The easyBus website will show maps and timetables of drop-off
and pick-up points for easyBus services between central London and
Gatwick, Luton and Stansted Airports.
It will use estimates of traffic conditions to recommend buses
for particular check-in times.
The online system will take into account unexpected changes to
customers' journeys. For example, if a flight is delayed, a text
message will be sent to passengers with easyBus bookings to tell
them they have seats reserved on later buses.
The easyBus website has 12,000 hits a day which it expects to
increase 25% as it expands its route coverage.
Vasant Mistry, CEO at easyBus, said, "Our website is often the
first point of contact we have with customers and we upgraded it to
make it as informative, interactive and user-friendly as
possible."
Read more about travel websites:
EasyJet plans Web 2.0 travel engine to increase
sales>>
Travel websites must embrace Web 2.0 if they are to improve online
usability>>
Sabre optimises travel web services with BEA>>