Sportswear wholesaler Canterbury plans to roll out an
on-demand integratedbusiness management suiteacross the
business after saving £55,000 in 2007 through implementing the
software for its online business.
The software from
Netsuite includes ERP, CRM and online trading functionality in
a single, standard, on-demand package.
Dave Adamson, e-commerce manager for Canterbury Europe, said the
other
e-commerce applications the company had evaluated would have
required costly integration with back-end systems and would have
carried additional licensing costs.
"Netsuite is also web-based, which means I can access the system
from wherever I am, which improves visibility and enables us to be
more responsive to changes rather than purely reactive," said
Adamson.
The system replaced a bespoke e-commerce application that
Canterbury was forced to abandon because of its inability to
support the company's 65% growth in online sales in the past
year.
Adamson said the bespoke application was not very stable and
"imploded" with increased demand at Christmas in 2006, forcing the
company to look for a replacement.
The company's e-commerce division deployed the Nesuite software
in July 2007 to enable the division to handle
more than a million hits a month in September 2007 and the two
months following the rugby world cup.
"We experienced no issues whatsoever with the Netsuite system
despite the increased demand," said Adamson.
Canterbury plans to roll the software out across the whole
business to consolidate its existing four business systems into one
by the end of 2008.