HM Revenue & Customs (HMRC) is moving its phone
system to avoice over IPplatform to cut costs as
part of a new £47m telephony contract with Global
Crossing.
The contract, which has been signed via government procurement
agency OGC Buying Solutions, covers 85,000 HMRC staff and will run
to the end of 2011.
As well as saving cash from the new system, HMRC is aiming to
take advantage of new working features in the Global Crossing VoIP
system.
