TheNationwide Building Societyhas
admitted anATM blunderwhich has seen thousands
of customers not charged for machine cash withdrawals.
The building society has been forced to apologise to thousands
of customers after a technical glitch in Northern Ireland led to
accounts not being debited at the time of withdrawals.
The problem reportedly affects about 7,500 customers who took
money from their accounts using cash machines at Northern Bank
between last November and this February.
The total amount in question is said to be about £400,000. An IT
fault in the building society's connection to the national Link
processing system is believed to be the cause of the problem.
Jay Colville, area director of Nationwide in Northern Ireland,
told the BBC that Link upgraded the ATM network at the end of last
year, but that the building society did not handle the upgrade
correctly.
Nationwide has told affected customers it will now debit the
cash from their accounts on 10 March.