High Peak council in Derbyshire is improving the
performance of itsrevenues and benefitsdepartment with
a system that promises to deliver over £1m-worth ofefficiency savings.
The solution includes integrated document image processing (DIP)
and workflow to increase productivity and create efficiency gains
in excess of £1m over a ten year period.
High Peak is using the Openrevenues and Openworkflow systems
from IBS Opensystems
in its revenues and benefits department. Openrevenues is going live
at High Peak this month for 70 users.
David Johnson, assistant chief executive for business efficiency
at High Peak, said, "Our previous system was a mixture of in-house
and bought-in systems which required upgrading. The systems were
not integrated and many required a complete re-write. We wanted a
completely integrated revenues and benefits suite which ideally
included DIP and workflow."
He said, "We liked the new system's flexibility and the total
integration of the DIP and Workflow. Openrevenues also includes a
sundry debtors system which focuses all our recovery work within
one business unit."