BAA has signed a five-year application
managementoutsourcingcontract with LogicaCMG to manage its software
applications.
LogicaCMG will manage more than 400 different applications such
as aircraft-stand allocation, staff rostering and BAA's Oracle
Enterprise Suite. It will work with BAA to streamline and transform
the performance of its end-to-end application support, maintenance
and development processes.
Richard Rundle, BAA's IT director, said, "Through this
contract, BAA will be able to achieve a more consistent approach to
its IT services and applications across the business. It will allow
us to manage our applications at an optimal cost, while maintaining
strong service levels."
As part of the contract, approximately 50 BAA staff will
transfer to LogicaCMG.
LogicaCMG will deliver the outsourced support services through a
blended onshore-offshore model, with offshore work based in its
Bangalore centre.