Stockbroker
J M Finnhas upgraded its e-mail system to
Archive Manager
from Quest Software to help it meet regulations regarding
e-mail storage and security.
The system stores messaging data and enables the firm to respond
quickly to compliance requests and enables easy access to e-mail
records that would otherwise be buried.
"Archive Manager has shortened backup, restore and system down
times by 62% - from four hours to 1.5 hours. When we consider that
we have 200 employees in the front office who might not be able to
settle funds whilst e-mail is down, the time savings can prevent
potentially huge revenue loss," said Jon Cosson, head of IT, at J M
Finn.
The Financial Services Authority enforces
e-mail security legislation which means firms that fall within
its jurisdiction, such as J M Finn, must
archive e-mails and although the company had e-mail storage
technology in place it wasn't able to keep pace with the increase
in e-mails.
The company initially dealt with the growth in mailbox size by
imposing limits on users, because it did not believe that
increasing storage space was a sensible or cost-effective option.
However this proved unpopular with users and convinced the firm's
IT department that its archiving system was not adequate.