St John Ambulance Supplies, which provides health and
safety, first aid and training equipment, is implementingSAP Business One, SAP's enterprise
resource planning (ERP) system for small and mid-sized
companies.
St John Ambulance
Supplies plans to substantially grow the company to support its
sister organisation, St John Ambulance - the nation's leading first
aid charity and plans to deploy the technology to improve processes
and drive efficiency. SAP Business One was purchased in July. The
project is being managed by SAP specialist AlphaGen and will go
live in March 2008, replacing a bespoke system.
Stephen English, general manager of St John Ambulance Supplies,
said the software will improve the way customer orders are
handled.
"When an employee was on the phone to customers, orders had to
be looked up manually. SAP Business One means orders can be
automatically pulled up and all relevant information is at hand
while the customer is on the phone," he said.
SAP Business One will run across multiple sites of St John
Ambulance Supplies departments. The package includes
customer relationship management, inventory and distribution,
ordering and delivery, purchasing and merchandising, production and
manufacturing, human resources, e-commerce and financial and
accounting modules.
