IKEA Distribution Services is reacting to the growing
number of online orders with a neworder tracking systemto help it
manage deliveries.
The company, which manages all IKEA's deliveries, has installed
the data capture system Nucleus IS from Zetes to increase
visibility of orders after they leave its distribution centre.
Don Marshall, deputy customer distribution manager at IKEA
Distribution services, said, "In addition to delivering more of the
right product at the right time, we are also benefiting from
increased visibility across the
supply chain. Our stock data has never been more accurate and
we are making significant cost savings from ordering less
replacement stock."
It has also integrated an electronic Proof of Delivery (ePOD)
system to provide customers with a printed receipt of delivered
items.
