Tier-3,
a
behavioural analysis IT security software specialist, has
warned companies of the need to install behavioural analysis
software on their systems, following the successful
phishing of the company database at Salesforce.com.
According to
Geoff Sweeney, Tier-3's CTO, one of Salesforce.com’s employees was
tricked by a phishing email and inadvertently handed over access to
the firm's customer database. The result, he said, was
Salesforce.com having to send
an explanatory email
to almost a million customers this week, asking them to be
vigilant against bogus emailed invoices that appear to come from
the company.
"This is a classic
situation where popularly deployed security technologies can’t be
relied upon to protect organisations against these types of
threats, if the companies concerned have real time behavioural
analysis software installed on their systems, even if they open the
bogus emails, any unauthorised interactions with their PC,
including the installation of Trojans other malware and data
leakage, could have been locked down," Sweeney added.
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