IBM will be the service provider for the new congestion
charging and low emission zone afterbeing awarded a contract by Transport for
London, which will start in 2009. IBM will
replace the currrent contractor Capita.
The company will be responsible for the operation of the schemes
and the technology underpinning payments and customer contact
channels.
The contract is for five years with the option to extend for a
further five years.
Graeme Craig, interim director of
Congestion Charging at
TfL, said: "IBM's submission to operate the London Congestion
Charging scheme has been selected as it best meets TfL's
operational and technical requirements."
Paul Robb, IBM public sector executive, said, "We look forward
to a strong partnership with TfL in which IBM will bring its unique
transformational capabilities and extensive experience of road
charging and intelligent transportation systems. Working with TfL
we will provide London with a world-leading urban congestion
charging scheme that addresses its congestion challenges now and in
the future."