Global re-insurer Swiss Re has signed a
seven-year
business process outsourcing contract extension with
CSC.
Under the extension, which runs through to March 2014, CSC will
provide business process outsourcing (BPO) services to Swiss Re’s
commercial insurance business.
CSC will support Swiss Re’s underwriting, rating, policy
issuance and administration, cash processing and reporting to
independent bureaus and industry databases.
CSC administers the company’s workers’ compensation business on
Swiss Re’s CyberComp platform, which CSC built based on its Point
policy administration and Agency Link software.
CyberComp, which Swiss Re uses in 24 countries, enables agents
and employers to underwrite workers’ compensation coverage and
handle claims.
Agents can enter data, obtain quotes and issue policies online,
all in a matter of minutes, said CSC.
Jeff Argotsinger, CyberComp leader for Swiss Re Commercial
Insurance, said, “As we expand, CSC’s BPO staff and scalable
systems will ensure that our clients find us easy to work
with.”
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