Avaya IP comms system targets branch offices

Avaya has launched Avaya Distributed Office, a new IP telephony communications system that delivers branch communications capabilities and management tools.

The web-based pre-configuration tool uses standardised templates for functions such as coverage path for incoming calls, branch office employees' speed-dial numbers, or assigned number prefixes for inter-branch calling.

Distributed Office can also be deployed with the Avaya one-X Deskphone Edition 9600 series of phones with SIP firmware, soft phone and Avaya one-X Mobile phone clients, as well as recently announced in-building wireless telephones based on the IP-DECT standard.

“Most branch communications systems are designed for small businesses or large enterprises and then retrofitted to meet the needs of a branch,” said Zeus Kerravala, vice president at consultancy Yankee Group.

“Unfortunately, that doesn't always meet the needs of a distributed enterprise where the branch is key to a business's operations.”

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