Two-thirds of organisations have at least one service
level agreement (SLA) in place in relation to data and information
protection and availability, according toresearch from Freeform
Dynamics.
However, there is a marked difference between the number of
companies stating they are sensitive to loss or unavailability of
data/information somewhere in their organisation (86%), and those
that have established any kind of strategy based on SLAs (68%).
Mike Atherton, principal analyst at Freeform Dynamics, said that
incomplete audit trails, the accidental discarding of critical
data, and the release of information without the necessary
authority are cited as fragmentation-related issues, which have
clear compliance and business management implications.
“Technology can help with some of these challenges, but only if
deployed as part of a broader strategic imperative, which combines
business leadership, personnel training and flexible processes and
policies,” he said.
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