28% Yes
72% No
The Big Question is an initiative between Computer
Weekly and recruitment consultancy PSD. Each week we put the Big
Question to top IT professionals to get their take on a current
talking point.
IT professionals remain doubtful about the security of online
payments, despite moves over the past year by banks and e-commerce
operations to bolster their web defences. Nearly three-quarters of
respondents to this week’s Big Question poll said they lacked
confidence in online payment security.
Paula Wheeler of NTL said, “I think firms should be looking to
introduce more advanced authentication processes to bring down
fraud.”
IT development manager Bernard Klimble said, “I do not think
security for online payments is adequate yet. Banks and credit card
firms are still having problems with chip and Pin even though it is
supposed to be very secure.
"If a hacker can break the CIA or FBI’s online secure sites –
which happened recently – I don’t see hackers having a problem with
online payment systems.”
This was echoed by another IT manager, who said, “It is not as
secure as it should or could be. There are methods of corrupting
the system that have been in the press a lot recently. I definitely
agree that more money and time should be invested in ensuring all
data is secure, which will ultimately increase customer
loyalty.”
However, Ben Hibbert, a security consultant at Allmi-Care, said,
“There could always be more done but instances of IT security
breaches for payment transactions are minimal. The danger is in
people’s own tendency to give confidential details out on insecure
systems.”
Network security special report >>
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