Key staff fritter away a quarter of their day trying to
find the information they need to do their jobs, according to a
Butler Group report.
Companies are throwing away 10% of their salary costs by failing
to put in place search and delivery strategies for
information-dependent workers.
Their neglect also damages their competitiveness and lays firms
open to compliance issues.
“Employees are suffering from both information overload and
information underload,” says Richard Edwards, senior research
analyst at Butler Group.
The “Enterprise Search and Retrieval” report predicts a shake-up
in the market, as business intelligence suppliers join forces with
search firms such as Autonomy, Fast, IBM and Google, uniting the
separate worlds of structured and unstructured information.
“Google’s move into the corporate market with the Google Search
Appliance has redefined the technology landscape. Within two years,
we could finally see Google as much at home in the enterprise as it
is on the web,” says Edwards.
