Stena Drilling has installed a new IP communications
infrastructure from Mitel at its Aberdeen headquarters as the first
step towards a global roll-out across its five offshore rigs and
satellite offices.
The independent drilling contractor has deployed a Mitel 3300 IP
Communications Platform with IP-DECT handsets in a move that will
bring Stena’s telecommunications management in-house, replacing a
managed service.
The new system, designed and implemented by Nessco, will deliver
wireless communication to the offshore rigs and introduce new
facilities, such as video conferencing, in a move towards eventual
mobile working for senior Stena managers. The new infrastructure is
expected to bring cost and time savings and reduce dependence on
external engineers.
Stena IT manager Sharon McLaughlin said, “We struggled for
months with our old PBX system, which lacked the level of
flexibility we required. Our drilling rigs frequently move and we
need a system that allows us to adapt our telephony systems quickly
and easily.
“Previously we were constrained by our traditional system and
often found ourselves waiting days for an engineer to re-programme
headsets and telephone ports, which was neither cost-effective or
time efficient.
“We had also become frustrated that our old system didn’t
support the video conferencing equipment we had invested in. We now
have the flexibility to make moves, adds and changes ourselves and
can integrate new applications quickly and easily.”
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