The Scottish Crime and Drug Enforcement Agency (SCDEA)
is to install electronic intelligence management systems to replace
its old paper-based processes.
The agency, which tackles serious and organised crime across
Scotland, has selected telecoms, covert operations management and
source management products from criminal intelligence IT specialist
ABM.
The new systems, which are expected to go live by the middle of
next month, are expected to improve business efficiency and
streamline the agency’s work.
SCDEA detective chief inspector Gillian MacDonald said, “Our
processes for the management of surveillance operations, telecoms
requests and source management have until now been
paper-based.”
The agency was expecting to see “immediate benefits” from the
new system, she added.
“It will allow applications from all of our offices to be sent
to the authorising officer for approval within seconds, eliminating
the need to transport hard copy documents to the central
authorisation bureau.
“All records will also be stored and managed electronically,
creating an easily searchable database, drawing attention to
duplicate requests for information and cutting down on input
errors.”
ABM already provides the technology behind the Scottish
Intelligence Database and supplies other police forces in
Scotland.
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