Anti-fraud software company Fair Isaac has developed new
technology that collects data on the way online banking users
access their accounts, including their typing and mouse
movements.
The Falcon One for Online Access program can monitor online
transactions and learn customer behaviour patterns, including how a
customer has used online banking in the past.
The software monitors user characteristics, such as their style
of typing and mouse movements, to help determine whether their
accounts are being breached by fraudsters. Fair Isaac says such
characteristics are almost impossible to mimic by fraudsters.
Falcon One works with other Fair Isaac anti-fraud technology and
comes as part of the company's EDM (Enterprise Decision Management)
system.
The Falcon One software combines back-end analysis with a web
browser plug-in to collect data, but without compromising the
user’s browser security, said Fair Isaac.
Once user characteristics are collected and stored, the bank can
then decide how to manage future online transactions by the
user.
If it becomes suspicious about certain online sessions, the bank
can ask the users additional security questions or limit the scope
of their session.