More than half
of the 945 global IT professionals in a Gartner study this month,
say their prime driver for outsourcing their datacentre, desktop
network and enterprise applications is cost control or reduction.
Fewer organisations pinpointed improving competitiveness or
accelerating their business as a motivator.
“One of the great clashes in the market today is driven by the
dominant use of outsourcing to cut costs along with requirements
for customised services,” says Allie Young, research vice-president
at Gartner’s Sourcing research group.
“Only by foregoing customisation and moving standardised services
can the market effectively and reliably deliver the cost efficiency
goals."
Behind cost, respondents rated speed, agility, flexibility, as well
as access to technical expertise and skills as key reasons for
outsourcing.
