The Indian IT services market continues to enjoy tremendous
growth. Across industries and countries, more companies, large and
small, are increasing their consumption of Indian IT service
capabilities. So far, tier one Indian vendors have been the primary
beneficiaries of this massive growth. But these vendors may not be
appropriate for all classes of service and all classes of
customers.
While the tier ones do have broad and deep capabilities across
service lines, some customers prefer to work with smaller vendors,
are not large enough to interest the tier one vendors, or require
specialist skills that are better sourced from niche specialists.
Fortunately, the Indian IT services market is maturing,
fragmenting, and diversifying — resulting in the emergence of
numerous, qualified specialist players. Companies that understand
the market, and not just the top five vendors in the market, can
take better advantage of what it has to offer.
