Two-thirds of IT directors feel their jobs are at risk
due to the business’ view of IT’s performance, a survey of 1,300 IT
directors by analyst Gartner has found.
Gartner found that IT directors need to stabilise the quality of
IT services and provide measures that demonstrate growth.
The survey found that 51% of those asked were concerned of the
aging workforce in IT. Gartner also urged IT directors to attract
the right skills to meet existing and future business
requirements.
Marcus Blosch, group vice-president at Gartner, said users
needed to look at integrating business processes to achieve
business value without a large up-front investment.
"The latest wave of business process change, business process
fusion, provides the opportunity to re-engineer processes
end-to-end from the customer perspective and integrate previously
autonomous processes," he said.
Business process improvement was rated the main priority for IT
directors in 2005. Security was ranked second, followed by
enterprise-wide operating costs.